Delivery Timelines and Formats

What to expect after placing an order: timelines, file formats, and delivery logistics.

Orders & Return Policy

Latest Update:

July 7, 2026

Delivery Details

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Delivery Timeline

Stage	Typical Duration
Metadata request processing	~14 business days
Review and finalization	At your pace
DICOM delivery after contract signing	Within 2 business days

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For larger orders (10,000+ studies) or custom preprocessing, timelines may vary. Your account manager will provide a specific estimate.

Supported formats: DICOM (standard medical imaging with de-identified headers).

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